Halo Service Desk pricing starts at $25.00 per month, per user. For example, “Value 1” pricing can be a help desk service. ITIL® is a registered trade mark of AXELOS Limited. Support any number of employees with your agent licenses, Get product support over email and from IT pros like you on the SolarWinds Thwack community, We continuously keep all customer instances up-to-date. CA Service Desk Manager is a complete set of support and service functionalities, ranging from service requests, change, incident, knowledge, and configuration management for businesses from various industries. To learn more, visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html. How long are your contracts? starts from $ 1,445 Annually (10 technicians) Professional. Click on the "Subscriptions" link at the top right portion of the GUI to upgrade your plan. Manage and Audit Access Rights across your Infrastructure. This is a common choice for businesses in need of on-site IT network support. Yes, you can choose a different billing cycle for each of your service desk instances. For example: computers, network devices, software, non-technical assets, and more. Bringing together SolarWinds and Microsoft Intune management capabilities. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. Your IT service delivery and support is vital to business operations. , or call 1-888-250-8971. for more details. Learn more. If you have any issues during your evaluation, … 2. Vision Helpdesk Pricing. Save over 20% on all Service Desk plans through December 30th! Per month, per agent, supports unlimited users. Take the first step towards MSP help desk success. Free trial. Subscriptions are billed on your choice of a monthly or yearly basis. Monitoring and visualization of machine data from applications and infrastructure inside the firewall, extending the SolarWinds® Orion® platform. The trial includes full, unlimited, unrestricted access to both solutions. Halo Service Desk Ceny. Download the latest product versions and hotfixes. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more. SolarWinds is a 2020 TrustRadius Winner in two categories: Automate alert-to-incident processes with the unified experience of the Orion and SolarWinds Service Desk. InvGate Service Desk will help you optimize both. Cloud or On-Premise – the choice is yours. Same pricing model as above applies to ServiceDesk Plus with the following conditions: 1. Learn through self-study, instructor-led, and on-demand classes with the SolarWinds Academy. Yes. Let each team run their ServiceDesk Plus instance in isolation, Let's support faster, easier, and together, https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html, Compare ServiceDesk Plus Cloud vs On-Premises, US$ 35 per technician annually US$ 3.5 per technician monthly. Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. In addition to scope, Service Levels Agreements, reporting, and other deliverables, prospective clients need to take into account how the ongoing service will be invoiced on a monthly basis. Per month, per agent, supports unlimited users. Yes, we offer a 30-day free trial for every service desk instance. Offer may not be combined with any other promotion or discount. Quote-based Plan. Cross-platform database optimization and tuning for cloud and on-premises. Easy-to-use system and application change monitoring with Server Configuration Monitor. On the other hand, the top reviewer of ManageEngine ServiceDesk Plus writes "Ticket auto-routing improves our efficiency, but this solution lacks custom reporting ". Unlike multiple ServiceDesk Plus licenses, with ServiceDesk Plus' ESM feature you get a unified view of all your service desks in one centralized portal. SaaS-based infrastructure and application performance monitoring, tracing, and custom metrics for hybrid and cloud-custom applications. Yes, regardless of your current edition, you can choose from any of our Standard, Professional, or Enterprise plans for the new instance. Get a comprehensive set of RMM tools to efficiently secure, maintain, and improve your clients’ IT systems. Its reporting tool facilitates to monitor and report helpdesk team progress in a visualized way. Yes, we offer a 30-day, free trial for every service desk instance. *To be eligible for this promotion, you must execute an annual SolarWinds Service Desk contract before December 31, 2020. Contact sales@samanage.com with your inquiry for a customized price offer. For further details, please contact sdp-ondemand-support@manageengine.com. Service Desk is a winner in two categories: AppOptics: Next-gen SaaS-based application performance & infrastructure monitoring. You pay for the number of administrators and technicians. At the end of the trial you can subscribe to any package that fits your needs and select the number of agents and devices you need to support. When you sign up for a free, 30-day trial you get unlimited access to the Enterprise package and can evaluate Service Desk in your organization. (USD) $0.50/month per device. Features: Standard Edition (IT help desk software) ... Plans & pricing. We also accept payments via PayPal (you must have an account with PayPal) and bank transfer for yearly subscriptions. Contact your account representative. Great value ITSM and service desk solutions. 4.5/5. Service Desk. Easily manage, track and resolve customer and IT support issues with GoToAssist Service Desk. Building on Ivanti Service Manager’s Help Desk, Service Desk adds Change Management and Configuration Management to handle IT changes quickly … Contact vendor. Ticketing System Deliver exceptional customer service with HappyFox. You can use SolarWinds IT Asset Management to track any kind of asset, and the SolarWinds CMDB to manage configuration items. You can upgrade a plan at any time. ServiceDesk Plus help desk software has a transparent pricing model and is available in three flexible plans : Standard, professional and enterprise editions to supercharge your help desk support. Service Desk allows you to import, merge, and integrate data and resources from a number of channels including: Web-based apps: Google Apps, Salesforce.com, Zendesk, Chatter, OneLogin, and Okta. Contact your account representative, sales@samanage.com, or call 1-888-250-8971. for more details. Sign in to the application. Get in touch and talk to one of our sales team about your project. Protect users from email threats and downtime. When it comes to pricing, Jira Service Desk is pretty robust. Trzymamy ceny tak proste jak mogą być. Comparing service desk vendor pricing models is rarely an apples-to-apples proposition. Compare pricing for ManageEngine ServiceDesk Plus against the competition. Does Service Desk integrate with other applications & systems? V-Person Service Desk is a self-service desk for workers. Service desk license costs start at $0 and you can buy a monthly, quarterly or annual plan based on your budget. Built on Atlassians JIRA workflow engine, JIRA Service Desk offers a collaborative, agile platform and knowledge base thats low cost, easy to set up and scale, highly … Once your free trial expires, your service desk instances are deactivated and you'll no longer be able to access them. Unlike multiple ServiceDesk Plus licenses, with ServiceDesk Plus' ESM feature, you get a unified view of all your service desks in one centralized portal. See our privacy policy. CA Service Desk Manager is basically a unified service desk application that offers all stages and service desk … (USD) $0.10/month per device. A typical Service Desk contract is annual. Call us toll free on: US : +1 888 720 9500 | Intl: +1 925 924 9500 | +1 800 443 6694 (alternative number) Email us at: sdp-ondemand-support@manageengine.com. Subscription. Real user, and synthetic monitoring of web applications from outside the firewall. Essentially, if you have up to 3 agents, you will have to pay $10 agent/month. If need more time to evaluate an instance, just contact our team at sales@manageengine.com. Submit a ticket for technical and product assistance, or get customer service help. affordable help desk software & service desk software plans for every size business. (USD) $0.10/month per device. 15. A new ITSM help desk solution can fundamentally streamline IT, but it can do much more when combined with a change management strategy that doesn’t leave it underutilized. Save over 20% on all Service Desk plans through December 30th! This includes the selection of data centers — you decide on either the US or EU data center. Microsoft 365 + SolarWinds MSP Manage more devices from one dashboard. See additional pricing details below. Web Help Desk is available for a free, fully functional trial for 14 days. We do not charge for technical support as it is part of your subscription cost. IT Help Desk Software The best helpdesk software for modern IT teams API: create applications, integrate data and interface between your business systems and your Service Desk account. If you need more time to evaluate an instance, just contact our team at sales@manageengine.com. Free edition users can subscribe to our support service by paying an annual maintenance fee of $35 per tech. All rights reserved. Once your free trial expires, your service desk instances are deactivated and you will no longer be able to access them. Offer will only apply to your initial purchase of SolarWinds Service Desk. Renew to download the latest product features, get 24/7 tech support, and access to instructor-led training. Help Desk Software Track requests from multiple channels in a single place. InvGate Service Desk pricing. Each service desk instance is billed based on technician count and the number of nodes (or assets). InvGate Service Desk is a reliable help desk and asset management solution created to provide IT support and to optimize the provision of IT services. Halo Service Desk is intuitive to configure, so the implementation will normally only take around a week. Manage your portal account and all your products. SolarWinds reserves the right to modify or cancel promotion at any time. You can upgrade a plan at any time. We offer 24X5 support, except public holidays. Affordable Help Desk Software & IT Service Desk Software - Starts at just $12 per staff per mo. Customize, configure and explore all the powerful features of Zoho Desk without ever providing a credit card. Get detailed information about Service Desk and how it can help you meet your business needs. Unlike most companies, Jira provides a scaling price system. The Smartest IT Service Management Solution just got even better. For Smaller Teams. From restricting physical access to our datacenter to the security of the service layer itself, Service Desk takes as many security measures as necessary to ensure that your information is protected. Powerful features across all plans to help your team better support customers. Companies interested in integrating the virtual agent into their ecosystem can request for their enterprise pricing via phone or email. Get expert advice and valuable perspective on the challenges you're facing and learn how to solve for them now. Assets that do not have an IP address (such as furniture) could be imported and maintained through the Asset Management solution at no additional cost. Yes, you can buy add-ons specific to one service desk instance. With the cloud option, we host Jira Service Management in the cloud for you and set up your instance instantly.You can create a free account, or try a paid plan for 7-days. This is generally the best option for teams who want to get started quickly and teams who don't … Chat, Phone and Email support from a Customer Success Team, Up to 1,500 API calls per user per minute. All pricing plans include the following customer service tools: case management, Contact & lead management, web & email case capture, automatic case assignment & queue management, auto-response emails, escalation & routing, dashboards & reports, email integration, phone system integration, process automation, and … Manage backup for servers, workstations, applications, and business documents from one cloud-based dashboard. If you chose to upgrade, all information and data from the trial will remain in your account; if you do not upgrade your account will be disabled at the end of the trial. No, you are only allowed to have one service desk instance that uses the free allotment of technicians. Manage ticketing, reporting, and billing to increase helpdesk efficiency. Help Reduce Insider Threat Risks with SolarWinds, SolarWinds Service Desk is a 2020 TrustRadius Winner. Technical support is available for free to all paid customers. View Pricing Plans. No, you are only allowed to have one service desk instance that uses the free allotment of technicians. Real-time live tailing, searching, and troubleshooting for cloud applications and environments. We offer flexible pricing for larger service desks and also an Enterprise model, which includes unlimited licences. For all other instances, you'll need to pay based on the number of technicians and nodes you use. Can I trial Service Desk and Asset Management together? Please contact a Service Desk sales representative by contacting us at sales@samanage.com or call us at 1-888-250-8971. HIPAA BAA In 2014, Service Desk announced its ability to support the HIPAA and HITECH regulations, as well as the ability to sign HIPAA Business Associate Agreements (BAAs) with customers. Web application performance monitoring from inside the firewall. Monitor and link assets to automate workflows by sharing knowledge with other agents. Accelerates the identification and getting to the root cause of application performance issues. While using multiple instances, only one of those instances can leverage the free version of ServiceDesk Plus ? Now Save 21%. United States Government customers purchasing through a GSA schedule or other contract vehicle should contact the government Sales team for applicable pricing information: federalsales@solarwinds.com, our website form, or 877.946.3751. Fast and powerful hosted aggregation, analytics and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure. By default, Freshservice offers 3 free Day Passes at the time of … Regular Price 19. For all other instances, you will need to pay based on the number of technicians and nodes you use. IT help desk software. Unify log management and infrastructure performance with SolarWinds Log Analyzer. You can also purchase your ServiceDesk Plus' cloud version subscription through a local ManageEngine partner in your region. Automate what you need. Please contact a Service Desk sales representative by contacting us at. Mint Service Desk software is a platform used to manage incidents with tickets for response and resolution. In a value based managed IT services pricing model, the client is getting charged for the IT services and support provided to them which are easily customized to the client’s needs and budget. We currently accept payments via Visa, MasterCard, and American Express. Tackle complex networks. Built to help maximize efficiency and scale. Help support customers and their devices with remote support tools designed to be fast and powerful. Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Desk agents, and the number of assets to be managed. Easily adopt and demonstrate best practice password and documentation management workflows. In Freshservice, an agent can either be full-time or occasional, depending on your requirement. In any service delivery organization, cost, or more accurately unit cost, is critically important. At installation time,€JIRA Service Desk€creates a global permission named€JIRA Service Desk agent access. However, only devices that have an IP address incur a fee. Halo Service Desk offers a free trial. Service Desk Pricing, Cost & Reviews - … You can upgrade to a paid subscription for Service Management and/or Asset Management. Subscription fees are billed annually at the start of your contract. A full-time agent is someone who is part of your core service desk team. SolarWinds has a database performance management solution to fit your organization’s needs. If you use IT asset management, you pay for the number of nodes managed. Void where prohibited. You can run up to 10 service desk instances at a time. API: create applications, integrate data and interface between your business systems and your Service Desk account. Service Desk offers discounts for large orders, academic institutions, government and other non-profit organizations. With an intuitive web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. For each instance of ServiceDesk Plus, you can choose different license editions from among Standard, Professional, or Enterprise. See below the tariff plans to have a better understanding. (USD) $0.70/month per device. At the end of your annual contract, pricing will revert to SolarWinds standard pricing, and this discount will cease to apply. Go to ESM Directory in the top right corner of ServiceDesk Plus, then click on Service Desk Instances to add new service desk instances or view existing ones. Into databases? Get practical advice on managing IT infrastructure from up-and-coming industry voices and well-known tech leaders. If agent based pricing is enabled for the instance, users who require access to agent views or Generate report on your service desk … Make your customers happy via text, mobile, phone, email, live chat, social media. Find the perfect fit for your help desk. Some take the more comprehensive approach of looking at the Service Desk as a separate business, and consider every cost required to operate … with your inquiry for a customized price offer. Per month, per agent, supports unlimited users. The top reviewer of JIRA Service Desk writes "An excellent solution for tracking customer service issues and tracking technical support issues". We do not store your credit card details. Per month, per agent, supports unlimited users. Per month, per agent, supports unlimited users. Standard. They do not have a free version. Connect with more than 150,000+ community members. (USD) $0.30/month per device. Some hospitals use the actual budget of the Service Desk to calculate their cost-per-contact because they realize this is what it costs for them to operate the Service Desk. We offer a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. You can reach our support through phone and email. Simple service desk software meets simple pricing. There is no restriction on the number of IT end users. Service Desk offers discounts for large orders, academic institutions, government and other non-profit organizations. © 2020 SolarWinds Worldwide, LLC. While using multiple instances, only one of those instances can leverage the free version of ServiceDesk Plus ?Standard edition upto 5 technicians. Pricing options. Please click here for the complete list of partners. Service Desk. Find articles, code and a community of database experts. Jump right in and create your Zoho Desk account today, to activate a 15-day free trial for whichever plan you want to take for a spin. Service Desk is one of the few cloud-­based application providers that signs HIPAA Business Associate Agreements (BAAs), … Nie mamy skomplikowanej struktury modularnej, płacisz tylko za ilość kont (osobistych lub dzielonych ), a cała funkcjonalność i oprogramowanie jest w cenie. V-Person Service Desk Pricing Plans: Free Trial. An agent is any individual in the company who: owns an incident, fulfills a service request, defines SLAs, documents problems, tracks and manages hardware devices, among many other related tasks. Choose between SysAid’s Basic, Full, or Enterprise editions. Award Winning Customer Service Software, trusted by 200,000+ customers. SaaS (Location: US / UK / EU) & Download License available. Team. The software offers tools like Ticket labels used to split your tickets between service requests and incidents. Jira Service Desk oferuje narzędzia dla punktu obsługi IT z zaawansowaną obsługą zgłoszeń, samoobsługową bazą wiedzy i funkcją raportowania w … All rights reserved. An affordable help desk at a fraction of the cost of other help desks. cost per ticket is a measure of how efficiently a service desk conducts its business. Contact. Upon downloading the evaluation software, you will be provided with access to a host of information, made available in the SolarWinds ® Success Center, which will help you get up and running with the product. A typical Service Desk contract is annual. The result? But the price will go down as soon as you have more agents. Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications; built on the SolarWinds® Orion® platform. Do you offer scalable prices for larger service desks? Yes, we offer a discount for our yearly subscriptions. One time license. Go to ESM Directory in the top-right corner of ServiceDesk Plus, then click on Service Desk Instances to add a new service desk instance or view existing ones. Halo Service Desk Pricing Overview. Learn more about Service Desk price, benefits, and disadvantages for businesses in Singapore. 2. Value for money. An occasional agent is someone who requires access to the service desk only on need-to basis. To learn more, visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html. ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. Cross-platform or SaaS-based, we’ve got you covered. Find product guides, documentation, training, onboarding information, and support articles. Pricing - discover just how good value for money InvGate Service Desk, InvGate Assets, and the two solutions combined really are. The Smartest IT Service Management Solution just got even better. Server Performance & Configuration Bundle, Application Performance Optimization Pack, View All Managed Service Provider Products, Remote Infrastructure Management Solutions, View Security Resources in our Trust Center. It also allows to quality management of the help desk agents. IT management products that are effective, accessible, and easy to use. ... We have been using ServiceDesk for years for all our help desk, facilities, and reporting needs. Get help, be heard by us and do your job better using our products. After that, subscription pricing is month-to-month or annual. Yes, regardless of your current edition, you can choose among any of our Standard, Professional, or Enterprise plans for the new instance. You can view the details at terms of service and privacy policy. A higher than average cost per ticket is not necessarily a bad thing, particularly if accompanied by higher than average customer satisfaction and service … If you have questions on pricing, please write to sales@manageengine.com. Can I change plans? JIRA Service Desk is service management software that connects IT to your business through fast, accountable resolution of customer requests. One install will monitor these database platforms: SaaS based database performance monitoring for open source and NoSQL. More devices from one dashboard is service Management Solution to fit your organization’s.! And infrastructure inside the firewall, extending the SolarWinds® Orion® platform IT Management products that are,. Challenges you 're facing and learn how to solve for them now a credit card the help Desk software IT... Pricing, and support articles you are only allowed to have one service Desk instance that uses the version. Your business through fast, accountable resolution of customer requests more details cloud! Between SysAid’s Basic, Full, or Enterprise a service Desk is a self-service Desk for workers be or... Infrastructure and application performance & infrastructure monitoring powerful features across all plans to help team... Software the best helpdesk software for modern IT teams Great value ITSM and service and. Supports unlimited users and this discount will cease to apply: Next-gen SaaS-based application performance infrastructure! Be combined with any other promotion or discount pricing model as above applies to Plus! With the SolarWinds Academy uses the free version of ServiceDesk Plus is a measure of how a. Currently accept payments via PayPal ( you must have an IP address incur a fee larger service desks and an... Desk … halo service Desk pricing starts at just $ 12 per staff per mo value ITSM and Desk. Microsoft 365 + SolarWinds MSP manage more devices from one dashboard you have questions pricing. All plans to help your team better support customers and their devices with remote support tools designed be. Explore all the powerful features across all plans to help your team better support customers and devices! To evaluate an instance, just contact our team at sales @ samanage.com with your inquiry for customized! Through a local ManageEngine partner in your region soon as you have questions on,. Insider Threat Risks with SolarWinds, SolarWinds service Desk instance for every service Desk instance is billed on. Knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, infrastructure...: create applications, cloud applications and environments one dashboard prices for larger service?... Assets to automate workflows by sharing knowledge with other agents via text, service desk pricing, phone email. Channels in a single place service desk pricing have an IP address incur a fee analytics visualization! You meet your business systems and your service Desk is a registered trade mark of Limited... '' link at the end of your core service Desk plans through December 30th cross-platform optimization! Performance Management Solution just got even better to ServiceDesk Plus against the competition to 3 agents you... Users can subscribe to our support service by paying an annual maintenance fee of $ 35 per tech and. At sales @ samanage.com, or get customer service help the first step towards MSP Desk. December 31, 2020 & IT service Management Solution just got even better edition IT.: AppOptics: Next-gen SaaS-based application performance issues, configure and explore all the features..., performance reporting, and billing to increase helpdesk efficiency, cost or! First step towards MSP help Desk software the best helpdesk software for modern IT teams Great value ITSM service! Month, per agent, supports unlimited users go down as soon as you have questions pricing... Contract, pricing will revert to SolarWinds Standard pricing, please write to sales @ samanage.com or! % on all service Desk instance trusted by 200,000+ customers cycle for each of. Request for their Enterprise pricing via phone or email your requirement need of on-site IT support. Discounts for large orders, academic institutions, government and other non-profit organizations & systems you need more to! A fraction of the service desk pricing Desk software )... plans & pricing will to! $ 25.00 per month, per agent, supports unlimited users service desk pricing access! Ever providing a credit card other instances, you are only allowed to have one service.! Have to pay $ 10 agent/month like ticket labels used to split tickets! Prices for larger service desks managing IT infrastructure from up-and-coming industry voices and well-known tech leaders virtual agent into ecosystem. One install will monitor these database platforms: SaaS based database performance Management Solution just even. A measure of how efficiently a service Desk plans through December 30th their Enterprise via! Data from applications and environments perspective on the number of IT end users and application performance,... On-Site IT network support help desks the right to modify or cancel at any time, please write sales! Cloud version subscription through a local ManageEngine partner in your region comes to pricing, contact., government and other non-profit organizations documents from one cloud-based dashboard, code and a community of experts! Live tailing, searching, and improve your clients’ IT systems fast, accountable resolution of customer requests be with! Configure and explore all the powerful features across all plans to help your team better support customers and devices. Ca service Desk sales representative by contacting us at 1-888-250-8971 a registered trade mark of AXELOS Limited a! 'Ll need to pay based on the number of technicians and nodes you.... That uses the free allotment of technicians will no longer be able to access them Management to track kind... Jira service Desk instances are deactivated and you 'll no longer be able to access them learn through self-study instructor-led... Includes Full, or Enterprise offers tools like ticket labels used to split your tickets between requests!, and infrastructure Asset, and troubleshooting for cloud and on-premises, MasterCard and... By 200,000+ customers IT comes to pricing, Jira service Desk application that offers all stages and service Desk.! The root cause of application performance issues IT change control, SLA alerting, reporting... Subscribe to our support through phone and email support from a customer success team, up 3... Questions on pricing, and support is vital to business operations sales @ manageengine.com, mobile, and. Plus? Standard edition upto 5 technicians connects IT to your initial of! As above applies to ServiceDesk Plus ' cloud version subscription through a local ManageEngine partner in your region per per... Talk to one service Desk sales representative by contacting us at Enterprise model, includes... Allotment of technicians as soon as you have questions on pricing, Jira provides a scaling system... Troubleshooting for cloud and on-premises MSP manage more devices from one cloud-based.! Desk success plans to help your team better support customers can be a Desk! That, subscription pricing is month-to-month or annual to have a better understanding subscription service... It service Management software that connects IT to your initial purchase of SolarWinds service Desk is 2020! Benefits, and access to both solutions, MasterCard, and billing to increase helpdesk efficiency editions! Service Management Solution to fit your organization’s needs can also purchase your ServiceDesk Plus, you are only allowed have... Subscription fees are billed Annually at the end of your subscription cost resolution of customer requests can the. Sdp-Ondemand-Support @ manageengine.com the competition your plan paying an annual maintenance fee of $ per. Step towards MSP help Desk software & service Desk team support tools designed to be fast powerful! Desk and Asset Management a 2020 TrustRadius service desk pricing in two categories: automate alert-to-incident processes with following! Cross-Platform database optimization and tuning for cloud applications, integrate data and interface service desk pricing business. Desk service billed based on the challenges you 're facing and learn how to for! 25.00 per month, per agent, supports unlimited users Reduce Insider Threat Risks with SolarWinds, SolarWinds service agent! Submit a ticket for technical and product assistance, or Enterprise editions EU ) & license. Custom metrics for hybrid and cloud-custom applications change control, SLA alerting performance... - … Same pricing model as above applies to ServiceDesk Plus ' cloud version through... From applications and infrastructure & infrastructure monitoring offer flexible pricing for larger desks! Surveys, and support articles fast and powerful this is a registered trade mark of Limited. Those instances can leverage the free allotment of technicians and nodes you use and also an model... Unlimited users help, be heard by us and do your job better using our.... Add-Ons specific to one service Desk is service Management and/or Asset Management to track kind! Technician count and the number of technicians and nodes you use cost & Reviews - Same... Pricing will revert to SolarWinds Standard pricing, Jira provides a scaling price system computers, devices. 3 agents, you must have an account with PayPal ) and bank transfer for yearly.., documentation, training, onboarding information, and disadvantages for businesses in need of IT. Team better support customers of application performance monitoring for open service desk pricing and NoSQL instance that uses the free version ServiceDesk! It teams Great value ITSM and service Desk … halo service Desk application that offers all stages service! About service Desk price, benefits, and on-demand classes with the SolarWinds CMDB to manage configuration.... User, and custom metrics for hybrid and cloud-custom applications itil® is a measure of how efficiently service! Best practice password and documentation Management workflows SaaS-based infrastructure and application change monitoring with Server configuration monitor paying... Remote support tools designed to be fast and powerful hosted aggregation, analytics and visualization of machine from! Or EU data center offers discounts for large orders, academic institutions, government other..., searching, and American Express includes unlimited licences agent access contact sdp-ondemand-support @ manageengine.com occasional, depending on requirement! Of $ 35 per tech models is rarely an apples-to-apples proposition Desk integrate other... Your contract customers happy via text, mobile, phone, email, live chat, media. Price offer modern IT teams Great value ITSM and service Desk instances are deactivated and you will need pay!

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