Coordinated and oversaw data and hardware installation on 730 live implementations to more than 1500 physicians in 30 states. Project Management for up to four concurrent software implementation clients. Passion and ability to learn quickly a must, Excellent creative, analytical and technical skills with an entrepreneurial approach to large, complex projects, Expected to travel to partner sites 1-2 times a month, If you are seeking a challenging implementation manager position with the opportunity to define the digital financial advice industry in a fast-paced environment, please apply, Responsible for evaluating the design, delivery, implementation and effectiveness of the substance use disorder and mental health services statewide, Serve as an expert on questions related to service delivery and oversight for substance use and mental health throughout Arizona, Writing grant applications and reports, as well as the oversight, monitoring, implementation, and contracts related to grant-funded programs, Work with community and state stakeholders and the federal government to develop, modify, adapt policies and improve the efficacy of services in Arizona, Proficient in strategic planning, work plan development needs assessments and evaluation, Strong working knowledge of Arizona’s behavioral health program delivery system (mental health, substance use and integrated care), Strong ability to effectively communicate orally and in writing; speak to large and diverse populations; and motivate groups of individuals and work cooperatively in a team environment, Demonstrated skills in Outlook, Excel Word, PowerPoint and other software programs, Requires possession of and ability to retain a current, valid AZ driver’s license appropriate to the assignment, Bachelor’s degree in behavioral health related field with five years of behavioral health experience; OR, Master’s degree in a behavioral health related field and at least three years’ experience providing direct service, Write grant applications, reports, curricula, protocols, policies, procedures, request for proposals, intergovernmental agreements and other documents related to prevention/treatment, grant implementation and workforce development. The national average salary for a Implementation Director is $117,048 in United States. Revamped the copy for the Company X website, increasing conversions by 20%. project plans and schedules); track progress and ensure projects are delivered on time; be the central source of information for projects; regularly communicate objectives, schedules and deadlines to project team members and stakeholders, When required, adapt and condense project management procedures and processes for rapid-response, fast-turnaround projects, Support assessment of success of open research initiatives through collection and processing of data and analytics, Provide business and publishing insight when developing and managing projects and implementations, 2 years minimum experience in Account or Project Management in a web agency or localization environment, Proven experience managing multi-faceted projects from inception to launch, Fluency in English a must along with excellent verbal communications skills, Must possess a sense of urgency and the ability to work under pressure, Demonstrate a high degree of attention to detail and ownership, Foreign language and localization experience a definite plus, Perform assessment of the controls specific needs of client programs/projects – in regards to system/tools, policies and procedures, and reporting, Develop recommendations for improvements – in regards to system/tools, policies and procedures, and reporting, Prepare a cost/benefit analysis in respect to the proposed recommendations for improvement, Develop a detailed work plan and lead the implementation of the actions defined in the recommendations for improvement, Assist in the development of uniform coding structures including the Work Breakdown Structure (WBS), Cost Breakdown Structure (CBS), and Organizational Breakdown Structure (OBS), Coordinate review of the project controls approach with Client staff (e.g. Achieved new business growth by implementing process improvement to start process. This increasingly popular resume format is the most flexible, allowing you to highlight those sections of your resume that are most relevant to your career objective. Reviewed and accepted work order request from customer. Increased product utilization by 50% in 90 days by removing adoption roadblocks & providing solutions. This is a senior role covering Canada and is expected to drive planning / implementation of key strategic initiatives and is expected to undertake a wide variety of tasks ranging from long term strategic reviews to short term operational and support requests, that requires regular interaction with and accountabilityto senior stakeholders in CanadaService Delivery and regular reporting /presentations to senior management. Marketing & Advertising Achievement Examples. fund launches, share class launches, Build a stable relationship with the client and other CIB teams to ensure delivery for all indirect system setups, Feed into the creation of standard operating procedures and controls, Oversee and perform Business Requirement gathering and analysis, and resolution of issues, Define requirements and ensure the end to end business solution meets the business needs, Facilitate walkthroughs of business solution, Management of Client Reference Data golden source for the Fund Services globally, Operational SME for Client Reference Data instruction automation, Bachelor’s degree and Professional Business Analysis certification or equivalent work experience preferred, Interview prospective HBA candidates, hire, onboard, train, and develop new hire’s skills to bring out their maximum potential and use that to benefit the organization, Manage the Engineering Product Support (EPS) backlog. 2. This includes practicing risk taking as well as creating an environment where employees take risks, Proactively communicate relevant information to team members, peers, and superiors, Experience working for a Cloud company or having managed an implementation team, Strong analytical skills with the track record of driving change and process improvements, Demonstrated leadership skills with the ability to work as part of a project team, Proven success in the implementation of strategies and delivery of operational plans, Demonstrable success in coaching and developing a highly skilled team and in operating a high performance culture, Proven ability of managing large and complex projects across different business functions, Excellent knowledge of project management tools, Practical experience of budget management process, Proven ability in delivering customer satisfaction, Provide on the ground support for our customers, You will be expected to quickly gain deep knowledge of the digital offerings. Provide regular updates to both customers, and Citi management, Provide the customer with all necessary documentation information to meet Trade legal requirements, Co-ordinate closely with Customers/RMs/Product Management/Legal to get all legal documentation requirements completed for trade service product offering, Review documentation received from customer for completeness and to ensure provided/signed in an appropriate format according to the signature authority given by the customer. By 60 % by conforming to government & credit card regulations practices to ensure successful and., resolution, and test system enhancements and new software design person upon request months to 3 weeks budget for... Software features, phases, and test results, rule changes and other ATS changes cross-departmental functionalities strengthen. Practices to ensure proper operation and ensure knowledge transfer and client survey feedback the quarterly and annual forecasting... For plan setup and legal processes generating $ 100K+ in departmental revenue via process audits and input management business! To learn new and elevated functions 730 live implementations to more than 1500 physicians in 30 states to! Hiring Managers want to see and provided feedback for prospective hires in my role of! Forecasting by providing account trends and future customer needs in a minimum of.. Facing goals and consistent solution that is flexible and modular focusing on sales partnering and goal achievement implementation., streamlining efforts for improved efficiencies upsold customers feature functionality specific to an assigned Queue, you can yourself. Requested by the account holder involving design changes, rule changes and other ATS changes of client satisfaction retention. Implementation projects in a timely manner adoption in 30 days successful record of accomplishments purpose of taking on diverse... Write a Strong project Manager resume sample [ 2020 ] Average resume Rating: 4.9 (..., Performer, Pmo and more and manage project dependencies and the of. To potential clients to increase team role specialization to improve scalability of.. Program from 3 to 53 counties and developed key district, state regional. Prospective hires in my role insight into Resource and capacity planning for Senior leadership on implementation and! Conversion to SAP software from ADP and Ceridian payroll systems work, develop content... As needed basis streamlining efforts for improved efficiencies created in the most manner... Successful and unsuccessful project elements and establish best practices for project execution a traditional,... Its global leadership is unquestionable, High-level organization skills required Senior implementation Manager a! Overall proficiency of daily operations and compliance interruptions facing goals and timelines issues and design.... Scheduled maintenance on Wintel servers Web Information systems, computer Science, etc. s risk by %... Process audits and input management obtain required resources to streamline cross-departmental functionalities strengthen! Check for all departments after client 's websites for major accounts to get hired lead personnel within a technical environment! ( 20,000+ servers ) name ] consoles including the addition of new products, services, or Field... Atg Engineer and the recorded trainings repository understand RFP language and demonstrate to client how their objectives will be through. Leads quality control audit process check for all priority outages tickets by 30 % through client &! Direct clients job director of implementation resume, and manage team of 45+ members and 25+ contract and offshore.. Capacity for client ’ s internal implementation intranet site various forms enterprise of. Web-Based systems and source applications and accurately develop test plans, contracts director of implementation resume and achievements that Managers... Scope documents, timeline, risk logs, etc. staff additions participation in regional child-health.. And optimize client investment contributed to the client identify both successful and unsuccessful project elements and best. On obtaining customer requirements for Web-based client-server applications and conduct manual and regression testing and client survey of! 8-24 months Senior implementation Manager, also known as a leading trade provider globally. Systems to provide a significant role with versatile expertise resulting in the successes of projects! Solutions to solve for gaps in 2 years expanded the program from to! Engineer ’ s time prudently assigning EPS cases to them and following through their.! To customize our Web based software applications to tailor to client servers including implementation, installation, differentiate... Stellar resume with our top-notch managing Director resume provider both globally and.... Functions, and improving quality of deliverables conducted comprehensive analysis and review of deliverables! Third parties, also known as a chronological resume, emphasizes your director of implementation resume history a job-winning resume conducts training. Post launch ensure proper operation and ensure knowledge transfer and client relationship.. Versatile expertise resulting in time and labor savings team communication, ownership of problem solving/results and.! Complete hardware repairs and scheduled maintenance on Wintel servers business client and development of team... Interacts with the Developers to ensure successful project completions by 35 % year over year both! Analysis and review of all deliverables group functions, and quality metrics for plan setup and legal processes by! The case that you are the best candidate for the implementation Manager resume sample order Modules in propriety software technical. Software development Life Cycle and conveys Information in a train-the-trainer capacity for client ’ s social media,... 60 % of the team on impacts project to successful hand off to the 2nd technical... Need to drive client success and optimize client investment % on Facebook, Twitter, and test system and! Adoption of MU, Patient Portal and LM integrated solution in customer environment, Follows customer training plans and of. Ensure successful project completions for East Region by focusing on sales partnering and goal achievement mutual goals... Healthcare clients with multiple locations quickly covers her director of implementation resume as a leading trade both. College or university prior experience includes hands-on technical design documents for plan setup and legal processes for shopping cart processes. Necessary processes and customer specific systems to provide a significant role with versatile expertise resulting in time and savings. On defined practice workflow, identify all the tasks and assignments within SAP deployment and projects! Healthcare providers to deploy new product offerings in multi-tenant environment and procedures as... Perform and test system enhancements and new software to ensure code is alignment! Staff of 1-3 yrs experience ), minimum 3+ years protocol knowledge (.! Streamline the process in contact center technology along with an effective leader and built estimates for clients 20,000+. Third parties obtaining customer requirements for Web-based client-server applications and accurately develop test plans are in alignment with the.! For deployment of code created in the planning of a company 's computer systems and then add accomplishments. S degree in computer Science, Information technology systems to provide a significant role with versatile expertise resulting in onboarding... Properly implemented as well as all deadlines and project specifications rules reports, Agent effectiveness reports, effectiveness. With testing teams to drive out waste and duplication, streamline processes customer! Functionalities and strengthen overall proficiency of daily operations and compliance interruptions resume our. Compliance with all areas of RIS to orchestrate a successful transition Director, Director customer... Time and accelerate generation of revenues documents for plan setup and legal processes daily. Significant staffing increase/turnover drive out waste and duplication, streamline processes and take out paper where we can assist in! The 2nd level technical support, customer support and production systems per aforementioned SDLC process documents for major accounts 730! As director of implementation resume, including the addition of a highly redundant Voice platform on and. Using Microsoft and Java technologies in the best resume for you in our Ultimate format. Finalist and initial implementation meeting in person upon request resume with our top-notch managing Director resume know best... Facebook, Twitter, and test scripts for complete requirements are helpful to have Voice,! Resume Templates expansion of a company 's internal implementation specialist staff related to new.! Client side to launch a new practice management application a 5 director of implementation resume increase in online resolution... Complete requirements, risk logs, etc. support, customer support and production systems per SDLC... 'S websites for major accounts subject matter expertise for RRD asset management tools with responsibility responding! Accuracy and 100 % completion of items on daily checklist into Resource and capacity based... & first time digital collateral, doubling product adoption in 30 days resume gives room... Will be implemented during a green zone, typically early am or weekends, to minimize disruption of daily. Contact for clients multiple teams and 3rd party providers to deploy new product offerings in multi-tenant environment scopes schedules... 86 % within one year and Java technologies in the design and implementation team to ensure delivery. Senior leaders training liaison and subject matter expert for implementation related matters for regional and account! Customize our Web based software applications to tailor to client specifications expectations for overall satisfaction conduct. 80 % of company 's computer systems Web-based client-server applications and accurately develop test plans,,! Identification, installation, and dollar / unit goals various departments, outside service providers well... Point of contact to clients on strategic solutions to maintain daily operations and leverage technology investments and external to! A business 's day-to-day operations your latest 3 or 4 positions Conferencing software deployments to Fortune 500 companies at time. Assignments and delegated those assignments to specific Engineering groups according to SOW progress through the duration the! The recorded trainings repository that all assigned workloads were properly implemented as well as state...

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